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6 hours ago

Customer Service,Call Center Representative Full Time-Amman

Full TimeNone
Customer Service,Call Center Representative
Customer Service,Call Center Representative Full Time-Amman
laith7th Circle, Amman

Job Info

Contract Type
Full Time
Job Title
Call Center Representative
Job Sector
Customer Service
Advertiser
Company
Working Days
6
Working Hours
Shifts
Remote Work
No
Salary
290 JOD
Additional Benefits
None
Nationality
Bahraini
Location
map

Job Requirements

Gender
Male
Education Level
Bachelors Degree
Years of Experience
1-2 Years
Required Languages
Arabic , English
Driving License
No
Vehicle Required
No
Skills Required
Fast LearnerMS ExcelAdaptabilityMS WordProblem-solvingComputer skillsWillingness to learnCommunicationMulti-taskingLeadershipTelephone conversationsTeamworkFinding & Attracting ClientsInterpersonalMS Powerpoint
Job Description

مطلوب موظفين خدمة عملاء

المؤهلات المطلوبة:

شهادة الثانوية العامة كحد أدنى، ويفضل وجود دبلوم أو درجة جامعية في إدارة الأعمال أو

خبرة سابقة في خدمة العملاء .

نظام الدوام شفتات / A ,B , C

عدد ساعات الدوام 8 ساعات يوميا

عطلة يوم واحد بالأسبوع

المهارات:

مهارات تواصل شفهية وكتابية.

القدرة على التعامل مع العملاء بطريقة لبقة ومحترفة.

سرعة في حل المشكلات وتقديم حلول مناسبة.

مهارات تنظيمية وإدارة الوقت بشكل فعال.

إجادة استخدام أنظمة الحجز وإدارة العملاء.

المهام الوظيفية:

استقبال العملاء عن طريق المحادثة الهاتفية و المكالمات وتقديم تجربة ترحيبية مميزة

الرد على استفسارات العملاء بشكل بصدر رحب.

إدارة الحجوزات وجدولة المواعيد للعملاء.

تقديم المعلومات حول الخدمات والعروض المتاحة.

التعامل مع شكاوى العملاء والعمل على حلها بسرعة وفعالية.

عمل الجداول بين المعالجين والموظفين الآخرين.

التأكد من رضا العملاء بعد انتهاء الخدمة والحصول على التغذية .

إرسال السيرة الذاتية على الرقم

Apply to show phone number..‎07873732XX

Ask Job Owner
AD No: 258016747

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7th Circle, Amman
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laith
laith
(4)
Member Since01-10-2021
Replies Within few days

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