My technical support expertise was honed in my current position, where I troubleshooted hardware and software issues. My knowledge of wide-area network support was developed as I managed network connections and monitored system performance. My application support experience is also strong.
2017 Jun - 2023 Sep
Telcome Egypt
I was responsible for technical support for customers in all their problems related to their home Internet and any problems related to routers as well. In the beginning, my job was through a call canter, and after that I moved to working within the branches of Telecom Egypt.
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