As an accomplished restaurant manager, I have a proven track record of driving operational excellence, optimizing processes, and delivering results. With a keen eye for detail and a passion for continuous improvement. With over 16 years of hospitality background.
*Supervising a 185-seater Italian fine dining restaurant open only for lunch and dinner, with lounge bar and Al fresco (garden).
*Preparing schedules of staff and assigning duties and stations of each staff for the shift.
*Oversee administrative task.
2020 Sep - 2023 Jul
Operations Manager
MUH Cafe
Overseeing Bahrain and Dammam branch, trained over 75 staff in terms of menu/product knowledge, exceptional customer service standard, food safety and sanitation, recruiting and hiring departmental staff, set goals/monitor progress and recommend action plan for growth.