Administrative Support

Renita Steffi

Northern Governorate, South Sehla

Call Center Manager

6-10 YearsBachelors DegreeComputer skillsCommunication

About Summary

From India, currently residing with Dependent Visa in Bahrain. With proven track record of 6 years BPO experience in Customer Service, restarting my career after a short break of Maternity. Previously worked for LMRA Sehla branch through Invita company in Advisor role. Also handled 995 hotline of BH

General Info

Gender

Female

Age

34 Years

Marital Status

Married

Nationality

Other Country

Employment Readiness

Immediate start

Contract Type

Full Time

Skills

Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationProject ManagementTelephone conversationsInternet SearchConducting presentationsCreativeTraining & DevelopmentEmail usage knowledgeWorking with DatabasesStaff MotivationMS PowerpointMS ExcelMS Word

Languages

English, Other

Driving License

has a vehicle

License Category

Bus

Education Level

Bachelors Degree

Salary

250 BHD

View CV

Work Experience

2020 Mar - 2022 Mar

Advisor

INVITA

Worked as an Advisor/ Translator in INVITA, Manama March 2020 - March 2022 Handled inbound, outbound calls and conference calls with the officers and the victims. Basically serving LMRA Sehla branch and their Call center operations. Handled 995 Human Trafficking hotline of Bahrain

2017 Sep - 2019 Jun

Technical/ Customer Support

Sutherland Global Services

Worked as a Technical Assistant in Sutherland Global Services, Cochin Sept 2017 - June 2019 Worked as a Technical and Customer Support (chat) for the McAfee Antivirus software for Home Computers.

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